Privacy Policy

Last updated: 22 April 2026

Definitions

For the purposes of this Privacy Policy:

Personal Data means any information that can be used to identify a person, either directly or indirectly. This may include details such as a name, identification number, location data, online identifiers, or factors linked to a person’s identity.

Processing refers to any action performed on personal data, whether automated or manual. This includes collecting, recording, organizing, storing, modifying, retrieving, using, sharing, or deleting data.

Profiling means automated processing used to analyze or predict aspects of an individual, such as behavior, preferences, financial status, or activity patterns.

Controller is the organization that determines how and why personal data is processed.

Processor is a party that processes personal data on behalf of the controller.

Recipient refers to any person or entity that receives personal data, except public authorities acting within their legal powers.

Third Party means any entity other than the user, controller, processor, or authorized personnel.

Consent is a clear, informed, and voluntary agreement by the user allowing the processing of their personal data.

Personal Data Breach refers to a security incident resulting in unauthorized access, loss, or disclosure of personal data.

Group means companies that are connected through ownership or control.

Supervisory Authority refers to an independent authority responsible for enforcing data protection laws.

General Overview

This Privacy Policy describes how rolleroscasino.com (“Website”, “Company”, “we”, “us”, “our”) collects, uses, and protects your personal information.

By registering an account or using our services, you agree to the terms of this Privacy Policy. If you do not accept these terms, certain features may not be available to you.

We may update this policy periodically. Continued use of the website after changes are published indicates your acceptance of those updates. We recommend reviewing this page regularly.

Our services are intended strictly for individuals aged 18 and above. We do not knowingly collect personal data from minors.

About Us

rolleroscasino.com is operated by a licensed entity providing online gaming services in compliance with applicable laws and regulations.

As the data controller, we process personal data in order to:

Provide access to our gaming platform
Verify user identity
Fulfill legal and regulatory requirements

We have appointed a Data Protection Officer (DPO) who oversees compliance with data protection laws and handles privacy-related inquiries.

📧 DPO Contact: [email protected]

Contacting Us

You may reach out to us at any time to:

Request access to your personal data
Correct or update your information
Request deletion where applicable
Manage your marketing preferences
Ask questions about how your data is handled

Contact options:

Email: [email protected]
Live Chat via the Website
Data Protection Officer: [email protected]

If you do not receive a response within 10 days, we recommend following up through another contact method.

We aim to respond to all valid requests within one month.

Information We Collect

Information You Provide
When you use our services, you may provide:

Full name, date of birth, nationality
Residential address and contact details
Payment and financial information
Identification documents (KYC)
Proof of income or source of funds
Customer support communications

Technical Information

IP address
Device and browser details
Operating system and time zone
Login data

Usage and Gaming Data

Games played and session duration
Interaction with site features
Activity logs and timestamps

Information from Third Parties
We may receive data from:

Identity and age verification services
Payment providers
Analytics and advertising partners
Fraud prevention and AML databases

Types of Data We Process

We may process the following categories:

Identity Data: name, username, date of birth, gender
Contact Data: email, phone number, address
Financial Data: banking and payment details, income-related data
Transaction Data: deposits, withdrawals, betting history
Technical Data: IP address, device information
Usage Data: browsing activity and gameplay behavior
Marketing Data: preferences for receiving communications
Sensitive Data: responsible gaming indicators and verification data

How We Use Your Data

We use your personal data to:

Provide and operate our services
Process financial transactions
Verify identity and conduct KYC checks
Detect and prevent fraud, abuse, and money laundering
Monitor responsible gaming practices
Improve website performance and user experience
Send promotional materials (with your consent)
Comply with legal and regulatory obligations

We may apply profiling techniques to assess risks and detect suspicious activity. However, key decisions are reviewed by human staff.

Legal Grounds for Processing

We process personal data based on:

Contractual necessity
Legal obligations
Legitimate business interests
User consent (for marketing and optional services)

Data Sharing

We may share your personal data with:

Companies within our corporate group
Authorized employees and support teams
Game providers
Payment processors
Marketing partners (where consent is given)
Regulatory and law enforcement authorities
Identity verification and fraud prevention services
Legal and professional advisors

All third parties are required to process your data securely and only for specified purposes.

International Transfers

Your personal data may be transferred to countries outside your region. When this happens, we ensure appropriate safeguards are in place to protect your information.

Data Retention

We retain personal data only for as long as necessary to:

Meet legal and regulatory requirements
Prevent fraud and resolve disputes
Maintain operational records

Due to regulatory obligations, including anti-money laundering laws, data may be retained for a minimum of 5 years after account closure.

Your Rights

You have the right to:

Access your personal data
Request corrections
Request deletion (where legally permitted)
Object to certain processing activities
Restrict processing
Request data portability
Withdraw consent at any time
File a complaint with a supervisory authority

We may request identity verification before fulfilling your request.

Automated Decision-Making

We generally do not rely solely on automated decision-making. If such processes are used, you will be informed as required by applicable laws.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse.

Access to personal data is restricted to authorized personnel who are bound by confidentiality obligations.

Your account is protected by secure login credentials. We strongly recommend enabling two-factor authentication (2FA) for additional security. You are responsible for maintaining the confidentiality of your login details.